{"id":3064,"date":"2025-05-22T16:03:17","date_gmt":"2025-05-22T16:03:17","guid":{"rendered":"https:\/\/peshidelivery.com\/zm\/?page_id=3064"},"modified":"2025-07-11T10:50:13","modified_gmt":"2025-07-11T10:50:13","slug":"faqs","status":"publish","type":"page","link":"https:\/\/peshidelivery.com\/zm\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ship It Right<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Make sure your parcel arrives safely by following our tips \u2014 from picking the right delivery method to choosing the best packing materials. We’ve got you covered.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tOur Shipping Tips<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1. What areas do you cover? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We currently operate across Lusaka and selected nearby areas. For long-distance deliveries, please contact us directly for availability and pricing. We also operate in selected towns across all 10 provinces.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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2. How do I book a delivery? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can book a delivery through our website, mobile app, or by calling our customer support team. It\u2019s quick and easy!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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3. What can I send through Peshi Delivery? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can send small, medium, or large parcels around Zambia. We do not handle international freight.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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4. How long does delivery take? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Deliveries in Lusaka are delivered within 30min to an hour while intertown deliveries are within 24hrs.
We also offer express services as per customer request<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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5. How do I track my parcel? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Once your parcel is picked up, you will receive a tracking link via SMS or the app, allowing you to monitor the delivery in real-time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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6. Is my package safe during delivery? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, your parcel is handled with care by our trained couriers. We also offer delivery confirmation and proof of receipt for your peace of mind.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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7. What are your delivery charges? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our prices vary based on distance, size of the parcel, and delivery speed. You\u2019ll see the cost before confirming your order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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8. What happens if the recipient isn\u2019t available? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If the recipient is unavailable, our courier will contact them directly. If needed, we can reschedule the delivery or return the parcel to the sender.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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9. Can I cancel or change my order? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, you can cancel or modify your delivery as long as the courier hasn\u2019t picked up the parcel yet. Contact us as soon as possible to make changes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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10. How can I contact Peshi Delivery? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can reach us via phone, WhatsApp, email, or through the contact form on our website. We\u2019re here to help!<\/p>

+260 765 654 448<\/p>

+260 772 827 180<\/p>

Support@Peshidelivery.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Ship It Right Make sure your parcel arrives safely by following our tips \u2014 from picking the right delivery method to choosing the best packing materials. We’ve got you covered. Our Shipping Tips 1. What areas do you cover? We currently operate across Lusaka and selected nearby areas. For long-distance deliveries, please […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3064","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/peshidelivery.com\/zm\/wp-json\/wp\/v2\/pages\/3064","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peshidelivery.com\/zm\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/peshidelivery.com\/zm\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/peshidelivery.com\/zm\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/peshidelivery.com\/zm\/wp-json\/wp\/v2\/comments?post=3064"}],"version-history":[{"count":17,"href":"https:\/\/peshidelivery.com\/zm\/wp-json\/wp\/v2\/pages\/3064\/revisions"}],"predecessor-version":[{"id":3321,"href":"https:\/\/peshidelivery.com\/zm\/wp-json\/wp\/v2\/pages\/3064\/revisions\/3321"}],"wp:attachment":[{"href":"https:\/\/peshidelivery.com\/zm\/wp-json\/wp\/v2\/media?parent=3064"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}